Where is my fruit from?
We partner with small, family-owned local farms in Ventura County, California, to source outstanding passion fruit from July until April. We've nurtured our direct relationships with growers to support their operations and provide you the best passion fruit available.
How do I know when my fruit is ripe?
Our passion fruit is vine ripened so it is ready to cut, scoop, and consume as soon as you receive it. As the skin crinkles further, the sweetness of the fruit increases.
How should I store my fruit after arrival?
The most important part is to not let it dry out. We recommend refrigerating your fruit as soon as possible to preserve freshness and extend shelf life.
Why does my fruit weigh less when it arrives?
The most important part is to not let it dry out. We recommend refrigerating your fruit as soon as possible to preserve freshness and extend shelf life.
Fresh fruit naturally loses moisture during transit due to temperature, time in shipping, and environmental conditions. All fruit is weighed at the time of packing, and we do not add extra to account for weight loss. This is a normal process, and by purchasing, you acknowledge this natural variation.
Do you offer refunds if my package is delayed?
We use expedited shipping via USPS Priority Mail (or UPS for orders over 16 lbs), but once the package is in transit, delays due to weather or carrier issues are beyond our control. We are not responsible for shipping delays caused by USPS, UPS, or other carriers.
What if my fruit arrives damaged?
Please contact us within 24 hours of delivery with clear photos so we can assist you.
Can I change or cancel my order?
We begin packing orders quickly to ensure freshness, so changes or cancellations are not guaranteed. Please contact us as soon as possible if you need assistance.
Do you offer local pickup?
We only offer local pick up here in Ventura County for orders larger than 30 lbs. If you're interested in this option, please email us at [email protected] to make arrangements.
Do you ship nationwide?
Yes! We ship to all U.S. states where fresh fruit shipping is allowed. Unfortunately, we cannot ship internationally at this time.
